Value Chain & Operations

Supplier Onboarding

Digital KYC and verification workflows for suppliers and agro-dealers — document upload, approval queues, and account activation without paper forms.

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Supplier Onboarding replaces the paper-based supplier registration process with a structured digital workflow. Suppliers complete a self-service registration form, upload required documents, and are routed through a configurable verification and approval process. Once approved, the supplier account is activated automatically with the correct payment terms, credit limits, and service access pre-configured.

Self-service registration Document upload Configurable verification steps Approval queue management Auto-activation on approval Supplier portal access
What's included

Everything you need, nothing you don't

Self-Service Registration

Suppliers complete their registration via a web or mobile form — business details, contacts, banking information, and tax registration number — without visiting a branch.

Document Upload

Suppliers attach required documents — certificate of incorporation, tax clearance, bank confirmation letter, identity documents — directly to the registration record.

Configurable Verification Steps

Define the verification steps for your supplier category — credit check, site visit, reference verification, tax clearance validation — as a configurable checklist within the approval workflow.

Approval Queue Management

Pending supplier applications sit in a structured approval queue, assigned to the responsible reviewer. SLA timers ensure no application waits indefinitely.

Auto-Account Activation

On final approval, the supplier account is activated automatically with the payment terms, credit limits, and service permissions configured for their supplier type — no manual setup required.

Supplier Portal Access

Approved suppliers receive login credentials for the supplier self-service portal — where they can view their account status, submit invoices, and track payment status.

Re-Verification Reminders

Document expiry dates are tracked automatically. When a supplier's tax clearance or registration certificate approaches expiry, the system sends a re-submission reminder.

Supplier Directory

A searchable, filterable directory of all active suppliers — with status, category, payment terms, and performance metrics visible to authorised procurement and finance staff.

Who uses this module

Built for your team

Procurement Teams

Onboard new suppliers in days instead of weeks — with a structured, auditable process that meets compliance requirements without manual follow-up.

Finance & Compliance Teams

Ensure every supplier in your database has completed due diligence, holds current documents, and has been approved by the right authority before any payment is made.

Operations Managers

Maintain an accurate, up-to-date supplier database with a clear view of each supplier's status, capacity, and performance.

Ready to activate Supplier Onboarding?

Sign up free and configure Supplier Onboarding in minutes — or book a demo and we'll walk you through it live.

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