Security & Compliance

KYC & AML Workflows

Digital document capture, expiry tracking, watchlist screening, and tiered due diligence — KYC compliance built into every customer onboarding flow.

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KYC & AML Workflows embed compliance directly into the customer onboarding and ongoing monitoring process — making it impossible to activate an account without completing the required due diligence. Digital document capture, automated expiry tracking, configurable risk-tiering, and watchlist screening hooks ensure your organisation meets regulatory requirements without slowing down your customer acquisition process.

Digital document capture Automated expiry tracking Tiered due diligence Watchlist screening hooks KYC completion reporting Re-verification reminders
What's included

Everything you need, nothing you don't

Digital Document Capture

Agents and customers capture identity documents (national ID, passport, utility bill) as photos or scans directly within the onboarding form — stored securely against the customer record.

Document Expiry Tracking

Document expiry dates are recorded at capture. The system automatically sends re-submission reminders to the customer and alerts to the compliance team as documents approach expiry.

Risk Tiering

Classify customers into risk tiers — low, medium, high — based on configurable criteria. Each tier has its own required document checklist, due diligence depth, and transaction limit rules.

Watchlist Screening Hooks

Integrate with external watchlist screening providers via the API layer. Screen applicants against sanctions lists, PEP databases, and adverse media sources at onboarding and on a scheduled re-screen basis.

KYC Completion Gating

Customers cannot access services or transact above configured limits until their KYC is marked as complete and verified. Partially verified accounts are restricted automatically.

Re-Verification Workflow

When a customer's KYC status requires re-verification — document expiry, risk tier upgrade, or regulatory change — a structured re-verification workflow is triggered with tasks assigned to the responsible compliance officer.

KYC Completion Rate Reporting

Reports showing KYC completion rates by branch, agent, customer segment, and period — identifying where onboarding quality is falling short and where additional training is needed.

AML Transaction Monitoring Rules

Define AML monitoring rules — structuring detection, unusual velocity, out-of-pattern behaviour — that trigger automatic review flags when a customer's transaction activity matches the rule criteria.

Who uses this module

Built for your team

Compliance Officers

Enforce your KYC policy consistently across every branch and agent — with digital evidence of every document captured, every verification completed, and every exception recorded.

Customer Onboarding Teams

Complete the KYC process digitally in the field or at the branch — with a structured checklist that ensures nothing is missed and all documents are captured at the first interaction.

Regulators & External Auditors

Access the complete KYC records for any customer — documents, verification history, screening results, and re-verification events — all stored in one place and exportable on demand.

Ready to activate KYC & AML Workflows?

Sign up free and configure KYC & AML Workflows in minutes — or book a demo and we'll walk you through it live.

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