Delivery Tracking
End-to-end delivery visibility for managers and customers — real-time GPS tracking, automatic status updates, and digital proof of delivery.
Delivery Tracking provides a real-time window into every active delivery in your network. Operations managers watch the live GPS map. Customers receive automatic SMS updates when their order ships and when it is delivered. Proof of delivery is captured digitally — with a GPS stamp, recipient signature, and timestamp — creating an irrefutable delivery record for every consignment.
Everything you need, nothing you don't
Live GPS Fleet Map
Watch all active delivery vehicles on a real-time GPS map. See vehicle position, speed, and job assignment — updating continuously from the driver's mobile device.
Automated Status Updates
Customers receive automatic SMS notifications at each key delivery milestone — dispatched, out for delivery, and delivered — without any manual action from the logistics team.
Digital Proof of Delivery
Drivers capture proof of delivery with a GPS-stamped photo of the delivered goods, a digital recipient signature, and the delivery timestamp — all stored against the job record.
Failed Delivery Logging
When a delivery attempt fails, the driver logs the reason from a configurable list. The system automatically reschedules a follow-up attempt and notifies the customer.
Historical Delivery Records
Every delivery — successful or failed — is archived with its full GPS trail, proof of delivery, and timeline. Accessible for customer queries, disputes, and internal audits.
SLA Compliance Tracking
Define on-time delivery windows and track compliance across drivers, vehicles, routes, and customer types. SLA breach reports surface persistently underperforming routes or drivers.
Customer Self-Service Tracking
Customers can track their delivery in real time via a link sent by SMS — showing the driver's live position on a map relative to the delivery address.
Delivery Exception Alerts
Operations managers receive instant alerts when a delivery is running late, a driver deviates from the planned route, or a proof of delivery cannot be captured.
Built for your team
Replace phone calls to drivers with a live GPS dashboard — and know the status of every delivery without leaving your desk.
Answer delivery queries instantly by looking up the live tracking link or historical delivery record — with the proof of delivery image available in seconds.
Verify that agricultural inputs or beneficiary goods were delivered to the correct GPS location and recipient — with an irrefutable digital audit trail.
Often used together with
Ready to activate Delivery Tracking?
Sign up free and configure Delivery Tracking in minutes — or book a demo and we'll walk you through it live.