System Users & Administration
Create and manage all platform users — assign roles, set limits, configure MFA, monitor activity, and deactivate accounts instantly.
System Users & Administration gives IT administrators and HR teams a single console for managing every user account on the platform — from onboarding a new branch teller to immediately deactivating a departing employee. Every action taken in the admin console is logged. Role assignments, limit changes, MFA enforcement, and account status changes all take effect in real time, across every channel the user has access to.
Everything you need, nothing you don't
User Creation & Onboarding
Create new user accounts with name, email, mobile number, role assignment, and branch scope. The user receives an activation email with a secure password-set link valid for 24 hours.
Role Assignment
Assign one or more roles to each user — with the option to assign different roles at different branches for users who work across locations.
MFA Configuration
Enable, disable, or enforce MFA per individual user — or apply the role-level MFA policy. Reset an enrolled user's MFA device from the admin console if they lose access.
Transaction Limit Overrides
Set per-user transaction limits that override the role-level defaults — increase limits for high-trust senior staff or reduce them for new or probationary employees.
Instant Account Deactivation
Deactivate any user account with one click — immediately blocking all platform access across every channel. The account's audit history is preserved and remains accessible to administrators.
Last Login & Activity Monitoring
See the last login time, IP address, and device for every active user — and identify dormant accounts that may represent a security risk.
Password Reset
Force a password reset for any user from the admin console — the user receives a reset email and cannot log in again until they set a new compliant password.
Bulk User Import
Import a list of new users from a CSV file — mapping CSV columns to platform fields — for rapid onboarding of large user cohorts such as a new branch opening.
Built for your team
Manage the full user lifecycle — from creation and role assignment to monitoring and deactivation — from a single admin console with complete control and visibility.
Onboard new starters and offboard leavers without involving IT for every individual change — with a simple, guided process that enforces the correct role and permissions from day one.
Monitor user activity, verify MFA enrolment, and ensure dormant or unauthorised accounts are identified and deactivated before they become a security risk.
Ready to activate System Users & Administration?
Sign up free and configure System Users & Administration in minutes — or book a demo and we'll walk you through it live.