Approval Workflows
Multi-level maker-checker approval flows — define who approves what amount, enforce dual authorisation, and capture every decision with a full audit trail.
Approval Workflows enforce your credit and operational policy by requiring the right people to authorise the right actions before they execute. Define approval chains by loan product, amount tier, or branch — and the platform routes every application, disbursement, write-off, and configuration change through those chains automatically. Every approval, rejection, and comment is logged with a timestamp and the authoriser's identity.
Everything you need, nothing you don't
Multi-Level Approval Chains
Define chains of up to 6 approval levels per workflow. Each level can require one approver (any), all approvers (quorum), or a specific named individual.
Threshold-Based Routing
Set amount or risk thresholds that determine how many approval levels an item requires. Small loans may need one level; large loans route through three.
Maker-Checker Enforcement
Enforce strict maker-checker controls — the same person who created or submitted an item cannot be one of its approvers. Enforced automatically.
Delegation & Substitution
Approvers can delegate their approval authority to a named substitute during leave periods — with a defined validity window and automatic reversion.
Mobile Approval
Approvers receive a push notification or SMS when an item awaits their action. They can approve, reject, or request additional information directly from the mobile app.
SLA Timers
Set an expected approval turnaround time per workflow stage. Items approaching or breaching their SLA are highlighted in the approver's queue and escalated to their manager.
Conditional Branching
Build workflows that branch based on the content of the item being approved — e.g. route agricultural loans to the agri-specialist, salary loans to the credit analyst.
Approval Audit Trail
Every approval decision — approve, reject, request information, delegate — is logged with the authoriser, timestamp, IP address, and any comment provided.
Built for your team
Review and approve loan applications in their queue from any device — with all applicant data, credit score, and document attachments visible in the approval screen.
Enforce dual authorisation on all outgoing payments and disbursements above defined thresholds — with full visibility of every approval in the pipeline.
Verify that every loan and payment was properly authorised before execution — with an immutable approval trail exportable for audit purposes.
Often used together with
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